A little guidance
Here to help.
Account questions, card sharing, or a purchase that needs a second look.
Talk to Cardello
support@cardellopro.com ↗Tell us what happened and which platform you use. For account requests, write from your sign-in email when possible. Never send a password, one-time code, or full payment card number.
Open a shared card
Use the link you received or scan its QR. You do not need a Cardello account to view a public card.
Restore or manage Pro
Use Restore purchases in the app while signed in to the Cardello account originally associated with the purchase. Billing and renewals are managed by the store that charged you.
Privacy and deletion
For access, correction, export, or deletion requests, email support. We verify ownership before making account changes.
How to delete your account →General inquiries: info@cardellopro.com